Please visit the shipping policy page located at the top right hand corner of the website for more info.

Payments are made via EFT or you can pay with your credit/debit card with a yoco link.

Orders are processed as soon as payment is received and has cleared.

Production leadtime on orders is normally 2-7 days after payment has been received and reflects in our bank account.

Delivery of orders is via courier and is dependant on the location of the client. It can range between 1-5 business days, with 2 being the average.

Unfortunately not. Stock availability and invoicing is linked to the website, so you need to place your order via the online store on the website.

As soon as payment is received the orders are placed in the order queue and we will confirm that we are able to fulfil your order.

We will then confirm your order and you can pay for it.

When your order is next we will pick, mix and pack your order as soon as we can.

Once done, we book the courier and send it out to you. We then notify you on the progress as well as advise you on the tracking number of your order.

Yes, you do receive a tax invoice from us. You will see this when you receive your “order confirmation” and “order completed” emails from the system.

You can also go into the “my account” section and go to my orders where you will also see a copy of your invoice.